Microsoft Rejects Some Facial-Recognition Software Sales on Human Rights Concerns.
Microsoft concluded
it would lead to innocent women and minorities being disproportionately held
for questioning because the artificial intelligence has been trained on mostly
white and male pictures.
AI has more cases of mistaken
identity with women and minorities, multiple research projects have found.
“Anytime they pulled anyone over,
they wanted to run a face scan” against a database of suspects, Smith said
without naming the agency. After thinking through the uneven impact, “we said
this technology is not your answer.”
Speaking at a Stanford University
conference on “human-centered artificial intelligence,”
Smith said Microsoft had also declined a deal to install
facial recognition on cameras blanketing the capital city of an unnamed country
that the nonprofit Freedom House had deemed not free. Smith said it would have
suppressed freedom of assembly there.
On the other hand, Microsoft did
agree to provide the technology to an American prison, after the company
concluded that the environment would be limited and that it would improve
safety inside the unnamed institution.
Smith explained the decisions as
part of a commitment to human rights that he said was increasingly critical as
rapid technological advances empower governments to conduct blanket
surveillance, deploy autonomous weapons and take other steps that might prove
impossible to reverse.
Microsoft said in December it
would be open about shortcomings in its facial recognition and asked customers
to be transparent about how they intended to use it, while stopping short of
ruling out sales to police.
Smith has called for greater
regulation of facial recognition and other uses of artificial intelligence, and
he warned Tuesday that without that, companies amassing the most data might win
the race to develop the best AI in a “race to the bottom.”
He shared the stage with the
United Nations High Commissioner for Human Rights, Michelle Bachelet, who urged
tech companies to refrain from building new tools without weighing their
impact.
“Please embody the human rights
approach when you are developing technology,” said Bachelet, a former president
of Chile.
Microsoft spokesman Frank Shaw
declined to name the prospective customers the company turned down.
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